By accessing or making a purchase from my website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

TERMS & CONDITIONS

General

Rustica Haze ("we," "us," "our") provides handcrafted wreaths and artisan products through this website. These Terms & Conditions govern your use of my website and the purchase of our products. By using my website or purchasing from me, you agree to these Terms & Conditions.

Product Descriptions

We ensure that all product descriptions, images, and pricing are accurate and up-to-date. However, slight variations may occur as each product is handmade, and colours may appear different on various devices.

Orders and Payments

Order Confirmation: Once you place an order, you will receive an email confirmation. If there are any issues with your order, please contact us immediately at rustica.haze@gmail.com

Payment:We accept major credit/debit cards and other payment methods, as shown during checkout. Unless otherwise stated, all prices, including taxes, are listed in British Pounds (£).

Shipping & Delivery

- Shipping: We offer standard and expedited shipping options. Delivery times may vary based on your location. Also, we only offer delivery within the United Kingdom mainland, while the drop off in the local area covers postcodes starting with: BA1 & BA2

Delays: Rustica Haze is not responsible for delays caused by shipping carriers or external factors beyond our control. However, we intend to prepare your product for shipping within 14 days.

Returns & Refunds

Please review our Return Policy for detailed information on returning items.

Personalised Products

Personalised products are made specifically for you and can only be returned if they arrive damaged or defective. Please follow our return process for such cases.

Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of Rustica Haze or our content providers. You may not use, reproduce, or distribute this content without our written consent.

Limitation of Liability

Rustica Haze is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability to you for any claim related to your purchase is limited to the amount paid for the product.

Privacy

We respect your privacy and handle your personal information under our Privacy Policy.

Governing Law

These Terms & Conditions are governed by and construed following the laws of the United Kingdom. Any disputes arising from your use of the website or purchases made will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Changes to Terms & Conditions

Rustica Haze reserves the right to update or modify these Terms & Conditions at anytime. Changes will be posted on this page, and you must review them regularly.

Contact Information

If you have any questions about these Terms & Conditions, please contact me at rustica.haze@gmail.com.